Have a question? See our detailed answers below
ChoreAce is a specialized home-cleaning service that connects you with trusted local professionals for all your cleaning needs. We focus exclusively on cleaning—no handyman or lawn work—offering:
Standard Cleaning: routine housekeeping, dusting, vacuuming, mopping, and bathroom/kitchen maintenance
Deep Cleaning: detailed cleaning for baseboards, appliances, and hidden buildup
Airbnb Cleaning: efficient turnover service with refreshed linens and restocked essentials
Eco‑Friendly Cleaning: natural, non-toxic products safe for families, pets, and the planet
Carpet Cleaning: choose between powerful truckmount or low‑moisture methods
Window Cleaning: streak-free sparkle both inside and out
We make it easy to book—choose one-time or recurring service with flexible pricing. Plus, ChoreAce members get 20% off every clean and access to priority scheduling.
Standard Cleaning: routine housekeeping, dusting, vacuuming, mopping, and bathroom/kitchen maintenance
Deep Cleaning: detailed cleaning for baseboards, appliances, and hidden buildup
Airbnb Cleaning: efficient turnover service with refreshed linens and restocked essentials
Eco‑Friendly Cleaning: natural, non-toxic products safe for families, pets, and the planet
Carpet Cleaning: choose between powerful truckmount or low‑moisture methods
Window Cleaning: streak-free sparkle both inside and out
We make it easy to book—choose one-time or recurring service with flexible pricing. Plus, ChoreAce members get 20% off every clean and access to priority scheduling.
Booking with ChoreAce is simple—just let the system do the work! First, you enter your ZIP code and select the service you need. Then, choose the date and time that works best for you. From there, our system automatically matches you with the highest-rated available providers in your area at the lowest possible cost. You don’t have to sort through options or compare profiles—the system handles it all, and you get quality service, fast and easy. An e-mail is sent out to give you the provider information.
All ChoreAce professionals go through a thorough onboarding process that includes identity verification, background check,, skill selection, and rate setup. We also monitor performance through client reviews and offer top-rated providers more job opportunities.
Yes. You can cancel for free up to 24 hours before your scheduled appointment. If you cancel within 24 hours, a 30% cancellation fee will be charged based on your total booking cost. This helps fairly compensate the service provider for their reserved time.
Yes! If you had a great experience with a specific rep, you can request them again during your next booking. While we can't always guarantee their availability, we’ll do our best to accommodate your request.
Yes, there is a cancellation fee if you decide to cancel your ChoreAce membership before your selected term is complete. ChoreAce members can choose from 3-month, 6-month, or 12-month membership plans. Each term offers the same discount benefits on services, but comes at a different price point. If you cancel early, a cancellation fee will apply based on the length of your chosen membership term. This helps cover the cost of the discounted rates provided throughout your membership.
Yes, you can absolutely request recurring cleaning with ChoreAce! In fact, when you choose a recurring cleaning plan, you get full membership benefits at no extra cost—no membership fees required.
You can select a plan based on what fits your needs best:
3-month plan
6-month plan
12-month plan
Each plan includes discounts on your cleaning service fees, with savings increasing based on how often you schedule cleanings (weekly, biweekly, or monthly). It’s the easiest and most affordable way to keep your home consistently clean while enjoying all the perks of being a ChoreAce member.
You can select a plan based on what fits your needs best:
3-month plan
6-month plan
12-month plan
Each plan includes discounts on your cleaning service fees, with savings increasing based on how often you schedule cleanings (weekly, biweekly, or monthly). It’s the easiest and most affordable way to keep your home consistently clean while enjoying all the perks of being a ChoreAce member.
Customer satisfaction is our priority. If you're not happy with a service, contact our support team within 48 hours. We’ll investigate the issue and offer a resolution within 48 hours.
No, a membership is not required. You can book any service on ChoreAce without joining our membership program. It is advantageous to become a member since the discount amount is often greater than the monthly fee.
Members receive discounted services, while non-members pay regular pricing. Membership helps you save more if you plan to use our services regularly.
The ChoreAce Membership Program is a premium subscription service designed to save you money and enhance your overall experience when using ChoreAce. Here’s a breakdown of what it offers:
🔥 Key Benefits:
20% Discount on All Services
As a member, you automatically receive 20% off every service you book through ChoreAce — whether it's cleaning, handyman tasks, lawn care, or any other category we offer. This discount is applied instantly at checkout, with no promo codes needed.
1. Priority Job Matching
Members get faster service because jobs are offered to top-rated providers sooner and more frequently. Your requests are prioritized in the system so they’re picked up faster, reducing wait time.
2. Exclusive Deals & Offers
Members receive exclusive promotions, seasonal discounts, and special offers that are not available to non-members.
3. Early Access to New Services
When we roll out new services or features, members get first access — giving you the opportunity to try new options before the general public.
4. Premium Support
Members enjoy access to priority customer service, meaning quicker responses and faster issue resolution when you need help.
💳 Cost & Flexibility:
The membership is billed monthly at a low, flat fee (amount set by ChoreAce Admin).
You can cancel anytime — no long-term contracts or cancellation fees.
It’s ideal for customers who book services regularly or want peace of mind knowing they’re always getting the best rate.
✅ Is It Worth It?
If you plan to book even two or more services a month, the savings from the 20% discount alone often cover the cost of membership — and everything else (like faster service and exclusive deals) becomes a bonus.
🔥 Key Benefits:
20% Discount on All Services
As a member, you automatically receive 20% off every service you book through ChoreAce — whether it's cleaning, handyman tasks, lawn care, or any other category we offer. This discount is applied instantly at checkout, with no promo codes needed.
1. Priority Job Matching
Members get faster service because jobs are offered to top-rated providers sooner and more frequently. Your requests are prioritized in the system so they’re picked up faster, reducing wait time.
2. Exclusive Deals & Offers
Members receive exclusive promotions, seasonal discounts, and special offers that are not available to non-members.
3. Early Access to New Services
When we roll out new services or features, members get first access — giving you the opportunity to try new options before the general public.
4. Premium Support
Members enjoy access to priority customer service, meaning quicker responses and faster issue resolution when you need help.
💳 Cost & Flexibility:
The membership is billed monthly at a low, flat fee (amount set by ChoreAce Admin).
You can cancel anytime — no long-term contracts or cancellation fees.
It’s ideal for customers who book services regularly or want peace of mind knowing they’re always getting the best rate.
✅ Is It Worth It?
If you plan to book even two or more services a month, the savings from the 20% discount alone often cover the cost of membership — and everything else (like faster service and exclusive deals) becomes a bonus.
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