Faq Page

FAQ

Have a question? See our detailed answers below

ChoreAce is a home services platform that connects you with local professionals for tasks like cleaning, handyman work, lawn care, and more. We offer quality services at competitive rates through a trusted network of skilled experts.
Booking with ChoreAce is simple: choose a service category, answer a few questions about your needs, and get an instant quote. We then match you with available local professionals. Once a pro accepts the job, you'll receive confirmation and updates until the task is completed.
All ChoreAce professionals go through a thorough onboarding process that includes identity verification, background check,, skill selection, and rate setup. We also monitor performance through client reviews and offer top-rated providers more job opportunities.
Yes. You can cancel for free up to 24 hours before your scheduled appointment. If you cancel within 24 hours, a 30% cancellation fee will be charged based on your total booking cost. This helps fairly compensate the service provider for their reserved time.
Yes! If you had a great experience with a specific rep, you can request them again during your next booking. While we can't always guarantee their availability, we’ll do our best to accommodate your request.

Yes! ChoreAce supports both one-time and recurring bookings. Whether you need weekly cleaning or monthly lawn care, you can easily set a recurring schedule during checkout.
Customer satisfaction is our priority. If you're not happy with a service, contact our support team within 48 hours. We’ll investigate the issue and offer a resolution, which may include a re-service or refund depending on the situation.
The ChoreAce Membership Program is a premium subscription service designed to save you money and enhance your overall experience when using ChoreAce. Here’s a breakdown of what it offers:

🔥 Key Benefits:
20% Discount on All Services
As a member, you automatically receive 20% off every service you book through ChoreAce — whether it's cleaning, handyman tasks, lawn care, or any other category we offer. This discount is applied instantly at checkout, with no promo codes needed.

1. Priority Job Matching
Members get faster service because jobs are offered to top-rated providers sooner and more frequently. Your requests are prioritized in the system so they’re picked up faster, reducing wait time.

2. Exclusive Deals & Offers
Members receive exclusive promotions, seasonal discounts, and special offers that are not available to non-members.

3. Early Access to New Services
When we roll out new services or features, members get first access — giving you the opportunity to try new options before the general public.

4. Premium Support
Members enjoy access to priority customer service, meaning quicker responses and faster issue resolution when you need help.

💳 Cost & Flexibility:
The membership is billed monthly at a low, flat fee (amount set by ChoreAce Admin).

You can cancel anytime — no long-term contracts or cancellation fees.

It’s ideal for customers who book services regularly or want peace of mind knowing they’re always getting the best rate.

✅ Is It Worth It?
If you plan to book even two or more services a month, the savings from the 20% discount alone often cover the cost of membership — and everything else (like faster service and exclusive deals) becomes a bonus.
No, a membership is not required. You can book any service on ChoreAce without joining our membership program.
Members receive 20% off all services, while non-members pay regular pricing. Membership helps you save more if you plan to use our services regularly.
The ChoreAce Membership Program is a premium subscription service designed to save you money and enhance your overall experience when using ChoreAce. Here’s a breakdown of what it offers:

🔥 Key Benefits:
20% Discount on All Services
As a member, you automatically receive 20% off every service you book through ChoreAce — whether it's cleaning, handyman tasks, lawn care, or any other category we offer. This discount is applied instantly at checkout, with no promo codes needed.

1. Priority Job Matching
Members get faster service because jobs are offered to top-rated providers sooner and more frequently. Your requests are prioritized in the system so they’re picked up faster, reducing wait time.

2. Exclusive Deals & Offers
Members receive exclusive promotions, seasonal discounts, and special offers that are not available to non-members.

3. Early Access to New Services
When we roll out new services or features, members get first access — giving you the opportunity to try new options before the general public.

4. Premium Support
Members enjoy access to priority customer service, meaning quicker responses and faster issue resolution when you need help.

💳 Cost & Flexibility:
The membership is billed monthly at a low, flat fee (amount set by ChoreAce Admin).

You can cancel anytime — no long-term contracts or cancellation fees.

It’s ideal for customers who book services regularly or want peace of mind knowing they’re always getting the best rate.

✅ Is It Worth It?
If you plan to book even two or more services a month, the savings from the 20% discount alone often cover the cost of membership — and everything else (like faster service and exclusive deals) becomes a bonus.

Still have questions? Contact us

Please fill out form below for specialized answers for your specific inquiry.

Call for help:

(734) 697-2907
(843) 971-1906

Mail for information:

info@choreace.com

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